Here is a summary of the key points outlined in the policy:

Sydney Paint Stripping returns policy complies with the Australian consumer law which provides certain guarantees to consumers regarding returns and refunds.

As a consumer under the Australian consumer law, you have rights that cannot be excluded such as the right to a replacement or refund for major failure of the product.

Products purchased online can only be refunded if they are faulty and the fault did not arise from misuse, abnormal use or negligent use of the product.

While your rights under the Australian consumer law are not limited by a defined time, the timeframe for returns may vary depending on factors such as the nature of the product and the price.

We do not accept returns or exchanges for products where you simply changed your mind,  are not happy with the color , or if the Purchase was an unwanted gift. Additionally, no returns or exchanges are accepted for tinted Paint.

If you wish to return unopened Paint, you must notify us within 14s days of Purchase for a full refund excluding any delivery charges. Opened or used items cannot be refunded.

If you need to return a product purchased from our online store. It is important to review and follow the outlined returns policy to ensure a smooth return process.